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Recruiter Summary
| Description | HOT UAE IT Infrastructure, IT Support/IT Service Desk, Problem-solving Troubleshooting, 8K AED per month | Date | 11 / 07 / 2024 |
| Nationality | Egyptian Work Visa | Residence | Dubai, UAE |
| Experience Summary | 6+ years of experience in the industry Current & Previous Employers and jobs include: IT Support & IT Service Desk at XXXX IT Support & Cloud Engineer at XXXX IT Support Engineer at XXXX IT Support Specialist at XXXX | Education | Bachelor of Management Information Systems XXXX |
| Motives & Seeking | Is actively looking for a job right now because looking for more better opportunities in the market. Open for the IT Support role. | Languages | English – Fluent Arabic – Native |
| Recent / Current Salary | 7K AED per month | Expected Salary | 8K AED per month |
| Notice Period | 1 month | Interview Availability | Requires a day notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He is a technical support engineer with extensive experience in IT support roles. He has a solid background in support and fixing issues with IT infrastructure. Currently working with XXXX as an IT Support/IT Service desk and he is previously with XXXX as an IT Support & Cloud Engineer where he is responsible for working on a migration project from on-premise to cloud in around five countries with 3K+ users to migrate to Azure cloud. Before this, he was with XXXX as an IT Support Engineer and was an IT Support Specialist for XXXX where he mostly did deployment of new configurations with more than 300K+ users, he also provided L1 & L2 support for customers and clients. He started off as an IT Service Desk for XXXX where he was responsible for installation, configuration, and troubleshooting for Windows operating system and front-end software as per user requirements. 2. What skill(s) / experience would you self-describe as strongest or specialist in? Strongest skill would be his great skills in reading and analysing the event viewer for Windows. On top of that, has great proficiency with problem-solving and troubleshooting since he has been working with this during the start of his career up to now. 3. Do you have the lists of key criteria’s according to the clients’ requirements? Has over 6 years of IT support experience, has previous experience as IT Service Desk as well during his first job and after that, all of his jobs are IT support. Has good knowledge and experience with networking systems and considers himself strongest with troubleshooting. Familiar with IP network concepts as well. |
| Recruiters |   | Employment Agency | Silicon Valley Associates Recruitment. 907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong 25F, Central Plaza, Xin Tian Di, Shanghai Ubi TechPark #01-08, Singapore Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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