RECRUITER SUMMARY
| Description: | HOT_UAE IT Infrastructure, IT Support Engineer, IT Support, IT Assistant Manager, IT Technician, IT Manager, Negotiable | Date | 10 / 02 / 2024 |
| Nationality | Moroccan | Residence | Abu Dhabi, UAE Employment Visa |
| Experience Summary | 14 Years as IT Support Specialist of work experience in the industry Current & Previous Employers and jobs include: IT Support Specialist at XXXX IT Support Engineer at XXXX IT Assistant Manager at XXXX IT Support Technician at XXXX | Education | Bachelor in Computer Science and Industrial Management XXXX |
| Motives & Seeking | Is actively looking for a job and open for opportunities in the IT Sector such as IT Support Specialist, IT Technician & IT Manager. | Languages | Arabic- Fluent English – Fluent French – Conversational |
| Recent / Current Salary | 120K+ AED Annual + Insurance Benefits + Transportation Allowance | Expected Salary | Negotiable |
| Notice Period | 1 Month | Interview Availability | Requires a few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He is an experienced IT support specialist with about 14 years in the field. He started his career in Morocco with XXXX and later became the sole IT professional at XXXX, where he managed network, telephony, and Google Apps migrations. In 2016, he moved to Abu Dhabi and worked at XXXX, providing technical support for systems like ticketing, POS, and hardware installations. Since 2019, he has been with XXXX,part of XXXX, where he manages the company’s IT infrastructure, including Microsoft 365, Cisco Meraki, and Avaya IP systems. His work also includes overseeing IT projects, such as video conferencing system installations and network setups across multiple locations. 2. What skill(s) / experience would you self-describe as strongest or specialist in? He would describe his strongest skills as IT infrastructure management, project management, and problem-solving in complex technical environments. His extensive experience covers managing Windows and Mac operating systems, network devices like Cisco Meraki, and security solutions such as Sophos Endpoint. He also excels in supporting end users, providing remote and on-site assistance, and educating employees on best practices. He has led several successful IT projects, such as migrating to Google Apps and setting up telephony and video conferencing systems. He rates himself 4 out of 5 in his technical abilities and has consistently maintained a high performance, often scoring above 90% in his KPIs. 3. Do you have the list of key criteria’s according to the clients’ requirements? He has a strong understanding of client requirements and key criteria in IT support roles. His expertise includes managing ticketing systems and ensuring timely resolutions to technical issues, often remotely using tools like TeamViewer. He has managed various IT systems across different industries, from resorts to corporate offices, handling responsibilities like setting up domain controllers, managing telephony systems, and installing hardware and software. He also has experience working with vendors and suppliers to source IT equipment, defining requirements based on client needs, and overseeing the setup of systems like CCTV, video conferencing, and networking solutions. His proactive approach to problem-solving, ability to work under pressure, and track record of completing projects like migrating mail systems and setting up meeting rooms demonstrate his capacity to meet high client standards. |
| Recruiters: |   | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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