See More Current Candidates Here

Recruiter Summary

DescriptionHOT UAE Sales, Customer Service Representative, Onboarding Officer, Forex Industry, CMS, TeamWox, SumSub, & WorldCheck 10K AEDDateJanuary 30, 2024
Experience SummaryXXX is a Customer Service Representative with a background in account opening within the forex industry. Currently serving as an Onboarding Officer at XXX since July 2023, she efficiently processes and manages new client accounts in compliance with regulatory standards. She collaborates with cross-functional teams to streamline account opening procedures and communicates effectively with clients, ensuring a smooth onboarding experience. Earlier, at XXX, she held the position of HR & Translating Administrator, showcasing her skills in hiring, managing company requests, and acting as a communication bridge between Chinese and English-speaking teams. With her multilingual proficiency in English, Chinese, and Thai, she brings a unique skill set to her roles.EducationXXX
PhD in Linguistics and Applied
Master of Teaching Chinese to Speakers of Other Languages
Bachelor of Asian Studies
Motives & SeekingShe’s now looking for a new opportunity in Dubai and she’s planning to stay in Dubai for 10 years.LanguagesEnglish – Fluent
Madarin – Fluent
Thai – Native
Recent / Current Salary8K AEDExpected SalaryAround 10K AED but it is negotiable.
Notice Period2 weeksInterview AvailabilityA few days notice
Interview Assessment NotesCould you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

As an Onboarding Officer at XXX, XXX facilitates the onboarding of new clients by processing account applications, verifying documentation, and ensuring compliance with regulatory standards. She collaborates with teams, utilizing systems like CMS, TeamWox, SumSub, and WorldCheck. Clear communication with clients, industry regulation awareness, and meticulous record-keeping highlight her commitment to accuracy and compliance. In her prior role at XXX, she excelled in interviewing and hiring, managing employee matters, and facilitating communication between Chinese and English-speaking teams.
What skill(s) / experience would you self-describe as strongest or specialist in? 

XXXX brings expertise in customer service, account opening within the forex industry, and proficiency in English, Chinese, and Thai languages. Her technical skills include working with systems like CMS, Jira, TeamWox, and KYC systems such as SumSub and WorldCheck. She demonstrates strong communication abilities, multitasking, and effective time management. With a background in Linguistics and Applied Linguistics (PhD), Teaching Chinese to Speakers of Other Languages (Master’s), and Asian Studies (Bachelor’s), she combines academic knowledge with practical language teaching experience.
Employment AgencyDubai, United Arab Emirates
+971 58 586 4016 (WhatsApp & BOTIM)
Dubai World Trade Centre
Sheikh Zayed Rd, Trade Centre,
Dubai, United Arab Emirates
Job-Seeker AgreementThe Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.Potential Employer TermsGeneral Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website:

See More