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Recruiter Summary
| Description | HOT UAE IT Service Engineer, Customer Service Executive, Information Technology Software/Hardware Configuration, 7K AED per month | Date | 16 / 07 / 2024 |
| Nationality | Sudanese Own Visa | Residence | Dubai, UAE |
| Experience Summary | 3+ years of experience in the industry Current & Previous Employers and jobs include: Customer Service Executive at XXXX Technical Support L1 at XXXX IT Technical Support at XXXX | Education | Bachelor Computer Application XXXX |
| Motives & Seeking | Is actively looking for a job right now because wants to go back to IT-related roles, industry. Open for the IT Support role. | Languages | English – Fluent Arabic – Native |
| Recent / Current Salary | 5K-7K AED per month | Expected Salary | 5K-7K AED per month |
| Notice Period | 15 days | Interview Availability | Requires a day notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He previously worked in Sudan as an IT Technical Support where he was doing IT Onsite Support Engineering for 5 schools and provide day-to-day technical support for applications, end-user hardware, and software needs. After that, he went to Dubai and worked with XXXX as a Technical Support L1 where he assisted on software installations, updates, and configurations. He also provided guidance on hardware-related issues. He is currently a Customer Service for XXXX where he is doing IT L1 support remotely as well. 2. What skill(s) / experience would you self-describe as strongest or specialist in? Strongest skill would be IT in general, he’s doing mostly IT support for most of his career. He’s good with hardware/software configuration, troubleshooting, and doing installations as well. He has worked with several companies already in Sudan and Dubai, now a customer service as well so he’s mostly doing support there. 3. Do you have the lists of key criteria’s according to the clients’ requirements? Has been doing IT Support and Help Desk related roles for over 3 years now, he also has mostly done L1 support for the IT industry. He is also good with troubleshooting since he has been doing this for most of his previous roles. Good with networking and also is a certified CCNA. |
| Recruiters |   | Employment Agency | Silicon Valley Associates Recruitment. 907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong 25F, Central Plaza, Xin Tian Di, Shanghai Ubi TechPark #01-08, Singapore Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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