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RECRUITER SUMMARY
| Description: | HOT UAE IT infrastructure, Sr. Desktop support, Ticketing, Mobile Device Management, ServiceNow, Google Admin Console, $6k AED | Date | 29 / 08/ 2024 |
| Nationality | Indian Visit Visa | Residence | Abdu Dhabi, UAE |
| Experience Summary | Has +10 years of experience in IT industry ranging from IT support, Desktop and System Admin. Current & Previous Employers and jobs include: Sr. Desktop support at XXXX IT system Admin at XXXX Desktop Engineer at XXXX Desktop Engineer at XXXX Desktop Engineer at XXXX Desktop Engineer at XXXX Desktop Engineer at XXXX | Education | Preparatory Programme for Bachelor’s Degree S.S.C – CBSE Board |
| Motives & Seeking | He is actively looking for a job | Languages | English – Fluent Hindi – Native |
| Recent / Current Salary | $1.6k AED | Expected Salary | $6k to 10k AED Negotiable |
| Notice Period | Immediately available | Interview Availability | Requires a few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 10 years of experience in IT, specializing in end-user support as an IT Desktop Support Engineer since 2011. Starting at XXXX, he handled IT issues like computer and printer problems and managed ticketing systems. His career includes roles at XXXX, XXXX, XXXX, and XXXX. Most recently, at XXXX he supported users at multiple client sites, including Sony Music, dealing with system formatting and ticketing issues using tools like Microsoft 365. He was the first point of contact for user problems, providing support via calls or desk visits. He has experience with Mobile Device Management (MDM), ServiceNow, and Google Admin Console, and was responsible for creating user IDs and coordinating with HR. His skills also include imaging, Windows installation, and working with HP, Dell, and Lenovo machines. He is familiar with operating systems from Windows 8.7 to 11 and various software like Office 2013, Office 365 Business, Creative Cloud, Photoshop, and AutoCAD. In desktop support, he upgraded systems and resolved issues related to RAM, hard disks, and peripherals. 2.What skill(s) / experience would you self-describe as strongest or specialist in? His expertise is within handling IT issues, when he worked for XXXX company where he supported client-side operations at XXXX At this role, the work environment was Mac-based. Under the direction of his manager, tasks and issues were managed through calls and ticketing tools. He followed up with the team to resolve various issues. |
| Recruiters: |    | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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