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RECRUITER SUMMARY
Description: | HOT UAE IT Infrastructure, ServiceNow, Intune, IP configurations, Ticket management Hardware and Software support, Desktop Support Engineer, $Negotiable | Date | 30/ 10 / 2024 |
Nationality | Indian | Residence | India Open to relocate in UAE |
Experience Summary | Has over +4 years of experience in IT industry. Current & Previous Employers and jobs include: Desktop Support Engineer – L2 at XXXX Desktop Support Engineer at XXXX IT Consultant at XXXX Associate Trainee Engineer at XXXX | Education | Bachelor Degree of Computer Application XXXX University |
Motives & Seeking | He is actively looking for a job because his contract will end soon. Prefers job in UAE. | Languages | English – Fluent Malayalam- Native |
Recent / Current Salary | $15K AED Annually (Converted) | Expected Salary | $Negotiable |
Notice Period | 1 week | Interview Availability | Requires a few days notice |
Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has 4 years of IT experience, he began his career at XXXX as an Associate Trainee Engineer and later advanced to IT Consultant, managing hardware and software support for over 500 machines. His responsibilities included customer support, break-fix activities, and IP configurations. After three years, he joined XXXX via Taltec Technology on projects like British Telecom, handling support, installations, ticket management (9–10 daily), and asset management through ServiceNow and Intune. Currently, as a Remote Support Engineer at XXXX under XXXX , he provides remote IT support for clients in the UAE, Singapore, Saudi Arabia, and Qatar, using tools like ServiceNow, TeamViewer, and Rescue. 2.What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skills is in troubleshooting, and he is enthusiastic about customer support and technical assistance. He finds great satisfaction in helping customers and takes pride in his ability to provide effective support. Currently, he is also studying MS365 administration, a skill he’s working to develop further with guidance from a third-party vendor. This training includes learning tasks such as creating users, changing passwords, and managing various processes, which will help him strengthen his technical expertise and broaden his capabilities in IT support. |
Recruiters: | ![]() ![]() ![]() | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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