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RECRUITER SUMMARY
| Description: | HOT UAE IT Infrastructure, IT support, Microsoft Teams, Office 365 applications, Ticketing system, Troubleshooting, Hardware and software, $8k AED | Date | 13 / 08 / 2024 |
| Nationality | Indian | Residence | UAE |
| Experience Summary | Has +4 years of experience in the IT industry as an IT Support. Current & Previous Employers and jobs include: IT support assistant at XXXX Process associate at XXXX L1 Technical Advisor at XXXX | Education | Bachelor of Science, Information Technology XXXX College, Mumbai |
| Motives & Seeking | He is actively looking for a job. | Languages | English – Fluent Arabic – Native French – Native Spanish – Fluent |
| Recent / Current Salary | $2k AED (Converted) | Expected Salary | $8k AED (Negotiable) |
| Notice Period | Immediately available | Interview Availability | Requires a few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has four years of experience in IT support. The first two years were spent as an L1 Technical Advisor at XXXX, providing remote support for US customers with technical issues related to laptops, desktops, Mac OS, printers, and applications. He then worked for over a year at XXXX as a Process Associate, managing ticketing systems and troubleshooting hardware and software issues for the company, including Microsoft Teams and Office 365 applications. Most recently, he worked at XXXX as an IT Technical Support specialist, handling application, software, and hardware issues, managing an average of 30 to 40 tickets per day in a large team of 300 to 400 people. 2.What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skill is quickly analyzing problems. He can efficiently identify issues when reviewing tickets or troubleshooting. This helps him understand the situation better and resolve it quickly |
| Recruiters: |    | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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