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Recruiter Summary
| Description | HOT UAE IT Infrastructure, IT Support Engineer, ServiceNow Incident Management Service Request Outlook Hardware/Software Troubleshooting, 11K AED per month | Date | 18 / 07 / 2024 |
| Nationality | Indian Employment Visa | Residence | Dubai, UAE |
| Experience Summary | 6+ years of experience in the industry Current & Previous Employers and jobs include: IT Support Engineer at XXXX IT Support Engineer at XXXX | Education | Bachelor’s degree, Electrical, Electronics and Communications Engineering XXXX |
| Motives & Seeking | Is actively looking for a job right now because current project will end by December. Open for IT Support roles. | Languages | English – Fluent Hindi, Telugu – Fluent Arabic – Basic |
| Recent / Current Salary | 9K AED per month + Benefits | Expected Salary | 11K AED per month + Benefits |
| Notice Period | 1 month | Interview Availability | Requires a day notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has around 6+ years of experience as an IT Support Engineer where his main responsibilities are attending the incidents and service request whichever is coming from their ticketing tools, end-users, and Outlook issues as well. He is also working with desktop-related issues, log in domain issues, and group policy issues, network-related issues as well. His job’s ecosystem is supporting incidents, service requests related to installation of operating systems, printers, upgrading of hardware in desktop/laptop as well. He is currently working with XXXX as an IT Support Engineer and is also with XXXX. 2. What skill(s) / experience would you self-describe as strongest or specialist in? Strongest skill would be installation of operating systems, upgrading of both hardware/software peripherals, Active Directory, learning Azure and cybersecurity as well. He is also good with doing desktop support including Windows, Mac, laptops such as Dell, and printers as well. 3. Do you have the lists of key criteria’s according to the clients’ requirements? Has been doing IT Support since he started his career for about 6 years now. He also has previous help desk experience where they supported customers and help desk people during his time with XXXX. Has great troubleshooting skills and proficient with networking concepts as well. |
| Recruiters |   | Employment Agency | Silicon Valley Associates Recruitment. 907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong 25F, Central Plaza, Xin Tian Di, Shanghai Ubi TechPark #01-08, Singapore Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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