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Recruiter Summary
| Description | HOT UAE IT Infrastructure, IT Support Engineer, L1 L2 End-User Support, 13K AED per month | Date | 15 / 07 / 2024 |
| Nationality | Indian Employment Visa | Residence | Dubai, UAE |
| Experience Summary | 7+ years of experience in the industry Current & Previous Employers and jobs include: IT Support Engineer at XXXX IT Support Engineer at XXXX IT Support Engineer at XXXX Desktop Support Engineer at XXXX | Education | Master of Computer Application XXXX Bachelor’s of Computer Science XXXX |
| Motives & Seeking | Is actively looking for a job right now because current contract will end soon and not sure if will be renewed. Open for IT Support roles. | Languages | English – Fluent Malayamal, Tamil – Native Arabic – Read & Write |
| Recent / Current Salary | 9.5K AED per month | Expected Salary | 12K-13K AED per month |
| Notice Period | 1 month | Interview Availability | Requires a day notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has 7+ years of experience in doing IT support engineering and has mastered in computer application, also a certified CCNA. He is currently working in XXXX as an IT Support Engineer where he is providing L1 and L3 support, like end-user support, Windows administration, creating user accounts, remote support, and handling tickets; installation of software/hardware is also included in his responsibilities. He started off as a Desktop Support Engineer for XXXX where he provided relevant support to some hospitals, cleaning, hotels, and so on. After that, he joined XXXX where he provided L2 support including installations of server configuration of PDS, DNS, DHCP, APN connectivity, remote desktop support, etc. After that he moved to XXXX where he provided both L1, L2 support to end-users, he also did here the same as his previous role such as installation of software/hardware updates, patching, cable crimping, installation of network devices like switches, access points, biometric scanners, network windows, etc.. And now he’s with XXXX as n IT Support Engineer. 2. What skill(s) / experience would you self-describe as strongest or specialist in? Strongest skill would be L1 and L2 support, basically end-user support. Aside from that, he’s also handling Windows Server Administration like creating user accounts, making policy or movement, and installation of service configuration of DNS, DHCP, and so on. 3. Do you have the lists of key criteria’s according to the clients’ requirements? Has 7+ years of experience in doing IT support in both India and UAE. He also has strong hands-on experience with IT support and Help Desk since this is that he has been doing since he started his career. Great with networking systems as well, he’s a CCNA certified so no problems working with IP network concepts if ever. |
| Recruiters |   | Employment Agency | Silicon Valley Associates Recruitment. 907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong 25F, Central Plaza, Xin Tian Di, Shanghai Ubi TechPark #01-08, Singapore Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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