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Recruiter Summary
| Description | HOT UAE IT Infrastructure, IT Support & Help Desk, Troubleshooting Hardware/Software, Linux Kernel OS Networks/Servers Outlook OneDrive, 6K+ AED per month | Date | 17 / 07 / 2024 |
| Nationality | Sri Lankan Resident Visa | Residence | Dubai, UAE |
| Experience Summary | 7+ years of experience in the industry Current & Previous Employers and jobs include: IT Support and Helpdesk at XXXX IT Admin at XXXX Junior OPS/IT Admin at XXXX IT Tech Support Exec at XXXX Tech Support Executive at XXXX IT Technician at XXXX | Education | BTEC Higher National Diploma in Computing System Development XXXX Degree Foundation in Information Technology XXXX |
| Motives & Seeking | Is actively looking for a job right now because wants to have wider experience since current company he believes gives him limited knowledge. Open for the IT support role. | Languages | English – Fluent Tamil – Fluent Sinhala – Native |
| Recent / Current Salary | 6K AED per month | Expected Salary | 6K+ AED per month |
| Notice Period | 1 month | Interview Availability | Requires a day notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? Has done several diplomas in Computer Systems Development and has almost 8 years of experience in the IT industry from which 6+ years is in Sri Lanka and 1.5+ years in Dubai, UAE. When he went to UAE, he started off as a Junior OPS/IT Administrator where he was handling Linux kernel operating system and responsible for monitoring and maintaining networks and servers. After that, moved to XXXX as an IT Administrator but due to visa issues, he moved to XXXX as an IT Support and Helpdesk where he is in charge of checking the users complains in their ticketing software; issues includes audio problems, Outlook/OneDrive issues, and some hardware issue. 2. What skill(s) / experience would you self-describe as strongest or specialist in? Strongest skill would be his great ability to troubleshoot; he can fix or solve any issues as soon as possible. He also has a strong urge in completing his works on time. 3. Do you have the lists of key criteria’s according to the clients’ requirements? Has almost 8 years of experience in the IT industry and has been doing IT support and Help Desk support since he started his career. Strongest skill would be his troubleshooting skill in both hardware/software issues, good with networking concepts as well and has experience this especially during his time as a Junior OPS/IT Administrator. |
| Recruiters |   | Employment Agency | Silicon Valley Associates Recruitment. 907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong 25F, Central Plaza, Xin Tian Di, Shanghai Ubi TechPark #01-08, Singapore Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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