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RECRUITER SUMMARY
Description: | HOT UAE IT Infrastructure, AWS, Azure server architectures, MySQL, MS SQL, PostgreSQL, Advanced Technical Support Engineer, $14k AED | Date | 01 / 10 / 2024 |
Nationality | Indian | Residence | India Open to relocate UAE |
Experience Summary | Has over +8 years of experience in IT industry. Current & Previous Employers and jobs include: Advanced Technical Support Engineer at XXXX Specialist I, Client Support at XXXX Healthcare India Private Limited Software Specialist at XXXX | Education | Bachelor of Engineering (Information Technology), University of XXXX Diploma in Engineering (Information Technology) XXXX of Technical Education XXXX |
Motives & Seeking | He is open for opportunity. | Languages | English – Fluent Hindi – Native |
Recent / Current Salary | $7.5k AED (Converted) | Expected Salary | $14k AED |
Notice Period | 2 Months | Interview Availability | Requires a few days notice |
Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 8 years of IT industry experience, holding a bachelor’s degree in information technology from Mumbai. He began his career as a software specialist at XXXX, where he provided support for U.S. healthcare clients focused on electronic health records and revenue cycle management. After five years, he moved to XXXX in a client support role, managing premium clients and addressing payment-related issues. In December 2022, he joined XXXX as a Technical Support Engineer, quickly advancing to Advanced Technical Support Engineer. His current responsibilities include troubleshooting technical issues, collaborating with product and engineering teams, and serving as a Subject Matter Expert. He also has experience with AWS and Azure server architectures and works with various databases, including MySQL, MS SQL, and PostgreSQL, primarily for queries and data extraction. 2.What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skills encompass both technical and soft skills which involves being client-facing throughout his career. He needs to connect with clients via email, calls, and Teams meetings. For premium clients, there are scheduled meetings every week, typically lasting an hour. He must lead those calls and provide reports on the status of open cases, ensuring that he stays on top of these responsibilities. |
Recruiters: | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates | |
Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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