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RECRUITER SUMMARY
| Description: | HOT UAE Customer Service & Sales FinTech $15K AED | Date: | July 17, 2023 |
| Nationality: | Russian National | Residence: | Dubai |
| Experience Summary: | XXX is an experienced professional who has held various roles in the customer service and fintech sectors. He has worked as a Customer Service Manager at XXX, where he played a key role in supporting and communicating with clients, as well as facilitating the company’s expansion into the Russian market. Additionally, XXX worked as a Sales Manager, contributing to the launch of an English-Arabic desk in a Moscow-based company. Currently, he serves as a Support Specialist at XXX utilizing his language skills to assist Arabic and Russian-speaking clients in the fintech industry. | Education: | XXX Bachelor Degree in Linguistics Bachelor Degree in Business Management |
| Motives & Seeking: | He moved from Russia to Dubai and would like to continue working in Fintech and Customer Service sector. | Languages: | English – Above Average Russian – Fluent Arabic – Fluent German – Conversational |
| Recent / Current Salary: | $2.5K USD | Expected Salary: | $15K AED |
| Notice Period: | Immediately | Interview Availability: | A few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs? As a Customer Service Manager at XXX, he provided exceptional support to clients and played a crucial role in expanding the company’s presence in the Russian market. His responsibilities included offering information and communication support to both current and potential clients, ensuring proper documentation control, and maintaining friendly and continuous communication with clients. Prior to that, XXX served as a Sales Manager, where he played a vital part in launching an English-Arabic desk in a Moscow-based company. His duties encompassed conducting interviews with potential team members, translating and preparing scripts for newcomers, and actively contributing to sales activities. As a Support Specialist at XXX, he utilizes his linguistic skills to assist Arabic and Russian-speaking clients in the fintech sector. His duties include providing support and advice on payment methods, withdrawals, and the platform’s user interface, ensuring a seamless customer experience. 2. What skill(s) / experience would you self-describe as strongest and specialist in? XXX excels in building and maintaining positive relationships with clients. He possesses a deep understanding of the fintech industry, including its latest trends, technologies, and operational dynamics. This expertise allows XXX to effectively assist clients in navigating the complexities of the fintech landscape and provide them with relevant and reliable guidance. XXX’s combination of customer service excellence and fintech knowledge makes him a valuable asset in delivering exceptional support and fostering positive client experiences in the fintech sector |
| Recruiters: |   | Employment Agency: | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms: | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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