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Description:  HOT UAE Customer Service Representative FinTech $8K AEDDate: July 12, 2023
Nationality: RussianResidence:Russia but willing to relocate to Dubai
Experience Summary:XXX has a diverse range of work experience across various industries. She began her career at XXX as a cabin crew member, providing premium customer service and ensuring passenger safety. She then joined XXX as a Customer Support Representative, where she consulted clients from key countries on a trading app, resolving inquiries and providing education on trading. XXX also worked as an IT Recruiter at XXX, where she sourced and interviewed candidates for IT positions. Currently, she holds the position of Coordinator at XXX, an educational start-up project that offers employment assistance in multiple sectors.  Education:Bachelor’s degree, Sociology
Motives & Seeking:She wants to in a full time set up since she’s only working as a freelance right now.Languages:English – Fluent
Russian – Fluent
Recent / Current Salary:10K AED
Expected Salary:   8K AED
ImmediatelyInterview Availability: A few days notice
Interview Assessment Notes 1.    Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs?

XXX is a customer service representative with a strong focus on customer satisfaction and a background in multinational environments. Fluent in English and Russian, she possesses extensive knowledge of banking products, trading, and cryptocurrencies, particularly within the fintech industry. XXX has experience coordinating an educational start-up project, providing support and guidance to participants, and creating a positive working environment. She has also worked as a customer support representative for a trading app, where she consulted clients and handled their inquiries with empathy and reassurance. Additionally, XXX has previous experience as a cabin crew member for XXX, delivering premium customer service and ensuring passenger safety. Her internship as an IT recruiter demonstrates her skills in sourcing and interacting with candidates at all stages of the selection process. She also took classes about fintech.
2.    What skill(s) / experience would you self-describe as strongest and specialist in?

XXX strongest skills and specialist experience lie in customer service, fintech knowledge, and training/education. With a customer-oriented approach, she excels in providing exceptional service and resolving inquiries with empathy. Her expertise in the fintech industry, including a deep understanding of banking products, trading, and cryptocurrencies, allows her to effectively educate and guide clients.  

Employment Agency:Dubai, United Arab Emirates
+971 58 586 4016 (Whatsapp & BOTIM)
Dubai World Trade Centre
Sheikh Zayed Rd, Trade Centre,
Dubai, United Arab Emirates
Job-Seeker Agreement:The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.Employer Terms:General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website:

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