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RECRUITER SUMMARY
| Description: | HOT UAE Customer Service $5K HKD | Date: | July 20, 2023 |
| Nationality: | Zimbabwe National | Residence: | Dubai |
| Experience Summary: | XXX is a confident and hardworking individual with extensive knowledge in hospitality and customer service. With over 2 years of experience as a Customer Service Agent at XXX, she excels in selling Metro products, handling customer complaints, and providing excellent service to passengers. XXX’s skill set includes strong proficiency in Microsoft Office, critical thinking, and problem-solving. Her background also includes prior experience as a Front Office Receptionist at XXX and a Customer Service Representative at XXX, where she demonstrated exceptional communication and negotiation skills. | Education: | Bachelor Degree |
| Motives & Seeking: | Her contract is expiring soon and she wants a new challenge. | Languages: | English – Fluent |
| Recent / Current Salary: | $5K USD | Expected Salary: | $5K AED |
| Notice Period: | Immediately | Interview Availability: | A few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs? XXX is a confident and hardworking individual with over 2 years of experience as a Customer Service Agent at XXX. Her duties included selling Metro products, handling customer complaints, providing directions to passengers, and suggesting alternative metro options. XXX also worked as a Front Office Receptionist at XXX and a Customer Service Representative at XXX, showcasing her excellent communication and negotiation skills. She is proactive and detail-oriented, always striving to deliver high standards of service. 2. What skill(s) / experience would you self-describe as strongest and specialist in? XXX’s strongest skills and areas of specialization lie in customer service, hospitality, communication, negotiation, and problem-solving. With over 2 years of experience as a Customer Service Agent at XXX, she has honed her ability to handle customer inquiries, provide assistance, and resolve complaints effectively. Her background as a Front Office Receptionist at XXX demonstrates her expertise in ensuring a positive guest experience and managing reservations. Additionally, XXX’s role as a Customer Service Representative at XXX showcases her excellent communication skills and proficiency in negotiating and closing deals. |
| Recruiters: |   | Employment Agency: | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms: | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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