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DescriptionHOT SAR Project Manager, Head of IT Service Management, ITSM, NegotiableDate05 / 07 / 2024
NationalityIndian
Working/Dependency Visa
ResidenceSaudi Arabia
Experience Summary20+ years of experience in the industry

Current & Previous Employers and jobs include:
Head of IT Service Management at XXXX
Technical Business Analyst | Delivery Manager at XXXX
Service Delivery  Manager at XXXX
IT Service Delivery Lead at XXXX
System Analyst / Programmer at XXXX
EducationPost Graduate Diploma in Cyber Security and Cyber Defence
XXXX

Masters in Product Management
XXXX

PG Diploma in Data Analytics
XXXX

MBA
XXXX

Master of Informatics (Knowledge & Data Management)
XXXXX

Bachelor of Computer Engineering
XXXX
Motives & SeekingIs actively looking for a job right now because would like to move back to UAE opportunities. Open for IT Service Management roles.LanguagesEnglish – Fluent Malayalam – Native  
Recent / Current Salary32K SAR per monthExpected SalaryNegotiable
Notice Period2 months (Negotiable)Interview AvailabilityRequires a day notice
Interview Assessment Notes1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

For the past 2 years, he has been working with XXXX wearing multiple hats since they are a startup, his last role there is the Head of IT Service Management where he has been setting up the tech operations department for the organization including command center, set up service desk, home monitoring aspects, IT service management, policies, governance, compliance, and reviews. Before that, he was in the aviation industry and worked for their agile transformation and helped them transformed from waterfall to agile. He did program/project management also delivery management there; he’s well versed with the full end agile methodologies and also was involved with lots of agile transformation journey for his past 16 years in the aviation industry. He started off as a System Analyst/Programmer for XXXX.

2. What skill(s) / experience would you self-describe as strongest or specialist in?

Strongest skill would be IT Service Management, looking after the IT service department and very good with change management process as well. He’s excellent with agile transformations as well and can fit very well into governance aspect in setting up organizations.    
Recruiters



Employment AgencySilicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Dubai World Trade Centre
Sheikh Zayed Rd, Trade Centre,
Dubai, United Arab Emirates
Job-Seeker AgreementThe Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from jobEmployer TermsGeneral Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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