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RECRUITER SUMMARY
| Description: | HOT KSA IT Infrastructure, Helpdesk operations, Troubleshooting network device, Digital systems, VoIP Technologies, SIP trunks, Media gateways, Telecom Field Manager, Telecommunications, $Negotiable | Date | 16 / 10 / 2024 |
| Nationality | British Citizen | Residence | UK Open to relocate in Saudi Arabia |
| Experience Summary | Has over +32 years of experience in IT Industry. Current & Previous Employers and jobs include: Telecom Field Manager at XXXX Program Head Data centre builds, ISP/OSP at XXXX Telecommunication Engineer at XXXX | Education | M.Sc. Cyber Security and Digital Forensics, XXXX University, Portsmouth, England NEC Univerge blue technical support certificate ITIL V4 |
| Motives & Seeking | He is actively looking for a job because he is currently looking for challenging role. Prefers job in Saudi Arabia, Qatar, Bahrain and Asia | Languages | English – Fluent |
| Recent / Current Salary | $414K AED (Converted) | Expected Salary | $Negotiable |
| Notice Period | 1 Month (Negotiable) | Interview Availability | Requires a few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? He has over 32 years of experience in the IT industry, primarily focused on telecommunications, transitioning from analog to digital systems and now to VoIP technologies, including SIP trunks and media gateways. In the past four years, he has specialized in satellite communications and upgrading telecommunications infrastructure for government entities, notably enhancing the Saudi Arabian National Guard’s telecommunications and replacing the Scottish Government’s system. His telecommunications career began with residential installations and advanced to complex systems, allowing him to adapt to significant technological changes driven by XXXX. He has observed the evolution of mobile devices, desktop PCs, and desk phones in the workplace, particularly over the last decade. 2.What skill(s) / experience would you self-describe as strongest or specialist in? His strongest skills include capitalizing on support capabilities across various tiers. Tier one involves handling help desk operations, addressing customer calls, and resolving basic issues, such as name changes on handsets and troubleshooting device connectivity to the network. As he progresses to Tier 3 and Tier 4 support, he ensures all necessary information is gathered to involve the manufacturer when needed. He also emphasizes the importance of keeping all devices and servers on-site updated with the latest software and patches installed. |
| Recruiters: |    | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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