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RECRUITER SUMMARY
| Description: | HOT UAE IT Infrastructure, Wi-Fi, internet, Router, LAN, ITIL, Azure administration, Active Directory, Windows management, Microsoft 365, Exchange Online, Mac systems, User support, VPN troubleshooting, Secure VPN, User management, Software Project Coordinator, $4.2k AED | Date | 02 / 12 / 2024 |
| Nationality | Indian Visit Visa | Residence | Dubai, UAE |
| Experience Summary | Has over +2.5 years of experience in IT Industry. Current & Previous Employers and jobs include: Software Project Coordinator at XXXX Service Desk Engineer at XXXX Associate-Technical Support at XXXX | Education | Bachelor of Technology-ECE XXXX University Plus Two – XXXX |
| Motives & Seeking | She is actively looking a job because she recently left her company. | Languages | $4.2k AED |
| Recent / Current Salary | $4.2k AED | Expected Salary | $5k to $6k AED |
| Notice Period | Immediately Available | Interview Availability | Requires a few days notice |
| Interview Assessment Notes | 1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? She has 2.5 years of IT experience, beginning her career at Sutherland as a Technical Process Associate, supporting AT&T subscribers by resolving hardware, software, and networking issues. Later, she joined Synopsys in Bengaluru, handling global IT support, ticketing, and Active Directory management. In 2024, she briefly worked in Dubai as a Project Coordinator at Micro Technologies, overseeing ERP support. With expertise in troubleshooting, IT service desk operations, and project coordination. 2.What skill(s) / experience would you self-describe as strongest or specialist in? She excels in IT management with a strong foundation in ITIL best practices, Azure administration, Active Directory, Windows management, Microsoft 365, Exchange Online, and Mac systems. Her expertise includes user support, VPN troubleshooting, and secure VPN user management. She is adept at using ServiceNow for ticketing and has basic programming skills in C and Python gained during her academic studies. Her diverse skill set highlights her robust IT operations knowledge and capability to deliver comprehensive user support. 3.Do you have the lists of key criteria’s according to the clients’ requirements? She has 2 years of networking experience, beginning with client acquisition for AT&T, a telecom company that manufactures routers and Wi-Fi systems. Her tasks included troubleshooting Wi-Fi, internet, router, and LAN issues. As part of the IT desk team, she configured new workstations, ensuring network, server connectivity, and Ethernet setup, while providing remote support across sites. Her responsibilities included handling daily support tickets related to Wi-Fi, VPN, and connectivity issues, using CMD commands and network resets, and coordinating with vendors like Dell for repairs when needed. |
| Recruiters: |    | Employment Agency | Dubai, United Arab Emirates marketing@svarecruitment.com +971 58 586 4016 (Whatsapp & BOTIM) svarecruitment.ae Dubai World Trade Centre Sheikh Zayed Rd, Trade Centre, Dubai, United Arab Emirates |
| Job-Seeker Agreement: | The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers. | Employer Terms | General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com. |
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